Before you bring in your device for service…
✓ Back up your crucial files! Don't have a backup? Ask us how we can help you.
✓ Have your Mac administrator password ready for us and your iOS passcode disabled. Feel free to change your password before or after bringing it in for service.

✓ Have your serial number and proof of purchase handy. This will allow us to check your warranty status and verify your repair coverage.

✓Turn off Find My IPhone!

1.On an iOS device: Go to Settings > iCloud, then tap to turn off Find My [device].

2.On a Mac: Choose Apple menu > System Preferences, click iCloud, then deselect Find My Mac. Note: You can also remove your device by turning off iCloud completely on that device.


Worried about your data? Our techs ensure you have a verified backup solution before any work is started. We will explain your available options and ensure your most valuable data is safe on any repaired or replacement devices.


FREE All eligible repairs on devices under Apple's 1-Year Limited Warranty and AppleCare Protection Plan are free of charge. Our diagnostics and mechanical inspection will help us verify your eligibility. Worried about accidental damage? We'll explain all of your options!

Echo Sound Ltd. Inquiries & Communications

Toll Free

(800) 995-6711




We act ethically and with integrity toward customers, coworkers, other Service Providers, and Apple. We acknowledge our diversity, talents, and interests.

We always put our customers first and provide a warm welcome to all. We empathetically engage our customers while solving their challenges.

We respect our customers time and deliver all repair transactions in a timely, personalized, and efficient manner. We will always make certain our customers know what to expect. We treat our customers with a sense of empathy, professionalism, and urgency.

We Adhere to Apple Supplier Responsibility and Privacy Policies

Service Desk Help

$29 Our popular Service Desk Fee is a fast and easy way to sit down with an experienced tech who will quickly answer any questions about your Apple device, recommend best practises, or assist you with any tricky technical problems for up to twenty minutes. Need even more help? Schedule a one-on-one with our Apple Specialists on an hourly basis.

Simply Mac Tune Up

$99 We'll perform a physical cleaning, hardware diagnostic (including hard drive health), adware removal, review any applications opening at startup, perform software updates, and recommend any potential hardware upgrades to speed up your machine.

Echo Sound Ltd.
161 Broadway Street West
P.O. Box 1562
Fort Qu'Appelle SK S0G 1S0 Canada

Tel (306) 332-6711

Fax (306) 332-1815

Business Hours
9AM-12PM 1PM-5:30PM
Closed For Lunch

Saturday Closed

Sunday Closed